Our Privacy Commitment
OneTrip Global respects your privacy. We collect information only when needed to provide travel services, respond to inquiries, process bookings, improve our website, and communicate with travelers.
1. Information We Collect
We may collect information when you visit our website, submit a form, request a quote, contact our team, or book a package.
- Name, email address, phone number, WhatsApp number, and country of residence.
- Travel preferences, destinations, dates, group size, accommodation needs, and package interests.
- Passport details, nationality, date of birth, or identity information when required for travel arrangements.
- Payment references, invoices, transaction details, and billing information.
- Website data such as IP address, browser type, device type, pages visited, and cookie data.
2. How We Use Your Information
Your information helps us deliver travel services and improve customer support.
- Respond to inquiries and prepare customized travel proposals.
- Confirm hotels, guides, transport, transfers, activities, and other package services.
- Send confirmations, updates, invoices, reminders, and support messages.
- Personalize your travel experience based on preferences and requirements.
- Comply with legal, accounting, safety, and operational obligations.
- Improve website performance, marketing, and service quality.
4. Cookies and Tracking
Our website may use cookies, analytics tools, pixels, and similar technologies to understand visitor behavior, improve performance, remember preferences, and measure marketing activity.
You can manage or block cookies in your browser settings. Some website features may not work properly if cookies are disabled.
5. Data Storage and Security
We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
No online system is completely risk-free, but we use responsible access controls and trusted tools to help protect traveler information.
6. Your Privacy Rights
Depending on your location, you may have rights regarding the personal information we hold about you.
- Request access to your personal information.
- Request correction of inaccurate or outdated information.
- Request deletion where legally and operationally possible.
- Unsubscribe from marketing messages at any time.
Privacy questions?
Contact us for privacy requests, corrections, or questions about how your information is handled.
